Breonna Gregory
St Louis,MO
Summary
Proficient professional with good problem-solving and group management skills. Successful at keeping employees on-task and achieving quality objectives.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Lead Patient Access Representative
SSM Health St. Mary's Hospital
St Louis, Missouri
01.2024 - 06.2025
- Coordinated patient scheduling and appointment management for diverse healthcare services.
- Verified patient insurance eligibility and financial information efficiently and accurately.
- Assisted patients with registration processes and provided excellent customer service support.
- Collaborated with medical staff to ensure seamless patient access and flow.
Mobile Expert
T Mobileretailer
St Louis, MO
11.2022 - 09.2023
- Assisted customers with mobile device selection and troubleshooting issues.
- Educated clients on device features and service plans available.
- Managed inventory by organizing and restocking mobile devices and accessories.
Stocking Team Supervisor
Walmart
Jackson, Mississippi
10.2021 - 10.2022
- Supervised daily operations and ensured team adherence to company policies.
- Trained new team members on procedures and customer service standards.
- Managed inventory levels and organized stock for efficient access.
Assistant Store Manager
AT&T
Byram, Mississippi
10.2020 - 07.2021
- Assisted in daily operations and team management at a leading telecommunications provider.
- Maintained inventory levels and organized product displays to enhance customer experience.
- Supported staff training and development to improve service quality and efficiency.
Education
Bachelor of Science - Business Administration And Management
Jackson State University
Jackson, MS 08.2019 - 05.2024
Skills
- Budget management
- Inventory control
- Quality assurance
- Staffing coordination
- Process optimization
- Sales forecasting
- Customer relationship management
Timeline
Lead Patient Access Representative
SSM Health St. Mary's Hospital
01.2024 - 06.2025
Mobile Expert
T Mobileretailer
11.2022 - 09.2023
Stocking Team Supervisor
Walmart
10.2021 - 10.2022
Assistant Store Manager
AT&T
10.2020 - 07.2021
Bachelor of Science - Business Administration And Management
Jackson State University
08.2019 - 05.2024
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