Well-qualified HR specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
HR Director/Marketing Ambassador
Elevating Performance LLC (Small Business)
05.2018 - Current
Multiple year’s experience working with Workday software and Benefits
Maintained human resources regulatory compliance with local, state and federal laws.
Multiple years experience of creating and implementing wellness campaigns for employee
Communicated often, both written and verbal with client/customers/employees
Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement.
Enhanced brand recognition by developing and implementing targeted marketing campaigns.
Increased market share through strategic analysis of industry trends and competitor positioning.
Managed cross-functional teams for successful product launches, resulting in greater brand visibility.
Established strong relationships with key stakeholders, promoting collaboration and generating positive results for the brand.
Developed compelling visual and written content to effectively convey the brand message across multiple channels.
Conducted thorough market research to identify new growth opportunities and areas for potential expansion.
Optimized digital marketing efforts by leveraging data analytics, leading to increased customer engagement and conversion rates.
Owner of Non Profit
Chosen Ones INC
05.2019 - Current
I operate a small nonprofit organization that provides educational and natural necessities to underserved communities in the Dallas area
I handle all financials, media and community activities.
Managed day-to-day business operations
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
Optimized conversion rates via A/B testing of landing pages, ad copy, and other digital assets.
Crafted compelling press releases leading to increased media coverage and public interest in company news stories.
Special Education
McKinney ISD
McKinney
08.2020 - Current
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Contributed to increased student retention by providing academic support and mentoring during after-school programs.
Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Small Business Analyst
American Express
07.2021 - 12.2022
Identified and resolved problems through root cause analysis and research.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Conducted workplace compliance training to reduce liability risks and operate effectively.
Associate Banker Supervisor
Chase Bank
05.2015 - 05.2021
Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
Evaluated client financial positions and identified most appropriate banking products.
Educated customers on features and benefits of banking products and services.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Collaborated with other departments to confirm compliance with banking procedures and regulations
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
High School -
School Of Health Professions
Dallas, Texas
Bachelor Of Arts - Business Administration With HR Management
Capella University
05.2021
Skills
Diversity and Inclusion Programs
Skilled in Software
Project Planning
Performance metrics analysis
Prospect targeting
Campaign Planning
Revenue Generation
Customer Engagement
Customer Relations
Branding
Business Growth
Personnel Management
Compensation Structuring
Recruitment and hiring
Benefits Administration
Job Analysis
Timeline
Small Business Analyst
American Express
07.2021 - 12.2022
Special Education
McKinney ISD
08.2020 - Current
Owner of Non Profit
Chosen Ones INC
05.2019 - Current
HR Director/Marketing Ambassador
Elevating Performance LLC (Small Business)
05.2018 - Current
Associate Banker Supervisor
Chase Bank
05.2015 - 05.2021
High School -
School Of Health Professions
Bachelor Of Arts - Business Administration With HR Management