Bre'Shayla Jackson
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Diligent College Student focused on Psychology and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
3
3
years of professional experience
Work History
Hostess Trainer
Darden Inc, DBA Olive Garden
Live Oak, Texas
03.2021 - Current
- Demonstrated proper phone etiquette and customer service techniques during role-play exercises with trainees.
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Adhered to all safety regulations set forth by the restaurant management team.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
Associate of Arts - Psychology
San Antonio College
San Antonio, TXSkills
- Strong leadership
- Guest Relations
- Reservation Management
- Menu knowledge
Timeline
Hostess Trainer
Darden Inc, DBA Olive Garden
03.2021 - Current
Associate of Arts - Psychology
San Antonio College
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