Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Store Manager
WINETEEE LIQUORS
09.2021 - 03.2024
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating visual merchandising displays and stocking the most up to date inventory items.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
Logistics Supervisor
COUNTER DESIGN COMPANY
11.2018 - 02.2021
Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
Maintained compliance with industry regulations by staying informed on changes and updating company policies accordingly.
Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
Logistics Manager
E.I. SPORTS AND APPAREL
04.2015 - 11.2018
Streamlined logistics processes by implementing efficient inventory management systems.
Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
Inside Sales Representative
E.I. SPORTS AND APPAREL
10.2013 - 04.2015
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Education
Bachelor Degree in Graphic Arts Management -
Ball State University
01.1996
Associates Degree in Printing Technology -
Vincennes University
01.1994
Skills
Project Management
Payroll Management
Supply Ordering
Hourly shift management
Competitor Monitoring
Employee Training
Operations Management
References
Professional and personal references provided upon request.