Results-driven supervisor with over 30 years of experience in team supervision and performance management. Proficient in optimizing workflows and compliance monitoring, ensuring high standards of service quality and operational efficiency.
Overview
30
30
years of professional experience
Work History
Supervisor
DWSS - State of NV
Reno, NV
11.1991 - 12.2021
Monitored daily operations to uphold efficiency and service quality standards.
Supervised team activities to ensure compliance with state regulations.
Facilitated staff-management communication to address concerns promptly.
Implemented consistent process improvements to optimize operational workflows.
Conducted performance evaluations and provided constructive feedback to staff members.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Complied with company policies, objectives and communication goals.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Education
Bachelor of Science - Business Management
University of Nevada
Reno
12-1990
Skills
Performance evaluation
Process improvement
Staff recruitment
Compliance monitoring
Team supervision
Operations management
Affiliations
Volunteer at Nevada Humane Society, Reno NV for 3+ years