Manager with over 5 years of experience in driving operational excellence through strategic project management and innovative menu planning. Skilled in team leadership and conflict resolution, consistently enhancing food preparation and service quality while ensuring regulatory compliance and safety. Committed to elevating customer satisfaction and operational efficiency through proven techniques and measurable improvements.
Oversaw daily operations, maintaining efficiency and quality standards.
Conducted performance evaluations, providing feedback and coaching for team development.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Enhanced team morale and retention through recognition programs and career development opportunities.
Produced thorough, accurate and timely reports of project activities.
Provided leadership during times of organizational change or crisis situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company
programs.
Resolved conflicts between employees by providing guidance on company policies and procedures