Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brett Basinger

Columbus,Ohio

Summary

Bringing leadership and technical skills with experience in customer service and IT support. Skilled in guiding teams, managing tasks, and solving technical challenges. Offering a versatile skill set in both operational and technical environments to support seamless daily operations and customer satisfaction. Currently working towards a CS Bachelors degree through Franklin University and a Google IT Automation with Python Certification.

Professional hospitality leader with substantial experience in high-volume dining establishments. Skilled in delivering exceptional customer service, managing team collaboration, and ensuring seamless operations. Strong emphasis on adaptability and reliability, consistently aligning with organizational goals and enhancing guest satisfaction. Proven ability to train and lead staff while maintaining high standards in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

LEAD SERVER

Columbus Brewing Company
Columbus, Ohio
03.2023 - Current
  • Trained new servers in restaurant procedures, daily operations, and server duties.
  • Demonstrated strong leadership skills by providing guidance, support, and direction to staff members in order to ensure customer satisfaction.
  • Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.

BARTENDER

Texas Roadhouse
Hilliard, OH
05.2019 - 11.2022
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.

HIGHSCHOOL IT INTERN / PART TIME

Lima Shawnee HS
Lima, Ohio
09.2017 - 04.2019
  • Installed operating systems, software updates, and patches in accordance with best practices.
  • Resolved network connectivity issues in a timely manner.
  • Configured routers, switches, hubs, access points, printers, scanners, and other hardware devices.
  • Developed strong problem-solving skills while troubleshooting IT issues.

Education

Bachelor of Science - CS

Franklin University
Columbus, OH, US
01.2028

Skills

  • Equipment setup
  • Desktop technical support
  • Software configuration
  • Python
  • Linux environment
  • Problem-solving

Certification

Crash Course on Python

Timeline

LEAD SERVER

Columbus Brewing Company
03.2023 - Current

BARTENDER

Texas Roadhouse
05.2019 - 11.2022

HIGHSCHOOL IT INTERN / PART TIME

Lima Shawnee HS
09.2017 - 04.2019

Bachelor of Science - CS

Franklin University