Brett Black
Glen Burnie,MD
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Receptionist
bedrock remodeling
Halethorpe, MD
08.2022 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Compiled data from various sources into organized reports for management review.
Sales Manager
EcoShield Pest Control
Jessup, MD
06.2020 - 07.2022
- Developed a rapport with potential customers by engaging in friendly conversation.
- Implemented effective strategies to increase customer retention rates.
- Assisted other sales representatives as needed during peak seasons or busy times.
- Maintained accurate records of sales activity using computer software programs.
- Collected payments from customers, including cash, check or credit card transactions.
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
- Maintained up-to-date knowledge on new products and services available for sale.
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MD06-2017
Skills
- Building rapport
- Closing deals
- Sales Strategies
- Closing Techniques
- Data Entry
- File Management
Affiliations
- Basketball League
- Gym
- Reading
- Photography
References
References available upon request.
Timeline
Receptionist
bedrock remodeling
08.2022 - Current
Sales Manager
EcoShield Pest Control
06.2020 - 07.2022
High School Diploma -
Glen Burnie High School
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