Brett Bland
San Jacinto,CA
Summary
Auto Body Estimator with proven success at Valleywide Collision Specialist, enhancing customer satisfaction through precise cost estimation and effective claims processing. Skilled in damage assessment and fostering strong relationships with insurance adjusters, I implemented strategies that boosted workflow efficiency and revenue generation while ensuring transparent communication with clients.
Experienced with evaluating vehicle damage and estimating repair costs in auto body industry. Utilizes technical knowledge to deliver accurate and efficient repair plans. Track record of ensuring customer satisfaction through precise and timely estimates.
Hardworking Estimator demonstrating commitment to safety and efficiency. Proven history of continuously maintaining work areas to facilitate a safe work environment. Over 17 years of automotive repair industry experience.
Overview
17
17
years of professional experience
Work History
Auto Body Estimator
Valleywide Collision Specialist
05.2008 - Current
- Implemented time-saving strategies for more efficient vehicle assessments, ultimately allowing for increased capacity and higher revenue generation.
- Developed strong relationships with insurance adjusters to facilitate smooth claim processing for clients.
- Increased customer satisfaction by providing accurate and timely auto body repair estimates.
- Conducted thorough vehicle inspections to identify all necessary repairs and accurately estimate costs.
- Organized detailed records of client interactions, vehicle assessments, and repair estimates to streamline workflow processes.
- Educated customers on the details of their repair estimates, fostering trust and transparency between clients and the auto body shop.
- Improved overall communication within the team by implementing regular meetings to discuss ongoing projects, challenges, and successes.
- Collaborated with technicians to ensure a comprehensive understanding of required repairs, resulting in more accurate estimates.
Education
San Jacinto High School
San Jacinto, CASkills
- Estimating software
- Body filler application
- Detail-oriented
- Parts ordering
- Damage assessment
- Repair planning
- Cost estimation
- Collision repair
- Auto body repair
- Insurance procedures
- Claims processing
- Customer service
- Problem-solving
Timeline
Auto Body Estimator
Valleywide Collision Specialist
05.2008 - Current
San Jacinto High School
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