Brett Colorito

Contributed to the growth of the ecommerce business through managing product eligibility and availability, identifying opportunities for manual process automation and supporting fulfillment modernization efforts

• Collaborated with tech & ecommerce partners to save Omni Operations 1k+ hours of labor through developing and implementing Alteryx based workflows to automate exceedingly manual order fulfillment and research processes
• Partnered with OSO, EAT and external consultants to provide design feedback and order exception process overviews for the implementation of a new, modernized order fulfillment system
• Researched and provided updates regarding shifts in omni program availability and eligibility for leadership during weekly Omni Performance Reviews
• Reviewed product eligibility requests submitted by Store Operations, ECPMs, and other internal business partners to validate potential webstore ATP impacts for athletes
• Improved presentation and communication skills through monthly omni-channel CORE onboarding calls for district manager, store manager and administrative assistant new hires

Supported the daily omni-channel operational processes for DSG stores, distribution centers and vendors

• Demonstrated strong leadership and organizational skills by heading the fulfillment efforts for several multimillion dollar pro sports league championship events
• Designed and implemented vendor report card for championship events displaying speed to athlete, cancelled units/demand and post-fulfillment satisfaction scores, among other KPI metrics, to improve vendor accountability
• Contributed to annual YoY reduction in SFS click-to-ship metrics through continual process improvement and documentation updates
• Supported the category merch business through the careful setup and diligent execution of presales and product launches
• Provided timely and accurate correspondence to order exception inquiries from the field and internal business partners

Developed, shot and edited multimedia projects for the various church ministries and external clients

• Displayed ability to prioritize under pressure to meet project deadlines through managing concurrent video projects for the church's website