Summary
Overview
Work History
Education
Skills
Timeline
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Brett Davenport

Nashville,TN

Summary

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Internet Sales Consultant

Bosswells Harley Davidson
06.2022 - Current
  • Marketing - Taking aesthetically pleasing photos and videos of units, outlining descriptions, and uploading to social media as well as the company website. Also, broadcasting deals or special events for community knowledge to attract a wide customer base.
  • Inventory - Assuring that all units are accounted for, details updated including description and location and listed on company's website.
  • Research each unit available in order to provide the customer with the most accurate information upon request
  • Identifying the best unit for each individual customer based on their wants and needs, while also taking into account financial requirements
  • Use problem solving skills to research and identify methods necessary to complete a sale based off of customer requests and/or financial requirements.
  • Responding to online inquiries in a timely manner from various sources such as social media platforms, our personal website, and the company's website to create traffic and sales for the company.

Store Manager

Jersey Mike's Franchise Systems Inc.
10.2016 - 05.2022
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Responsible for hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

High School Diploma -

Hillwood High School
Nashville, TN
08.2013 - 05.2017

Skills

  • Management
  • Leadership
  • Sales
  • Inventory control
  • Marketing
  • Customer service
  • CRM Software
  • Microsoft Office Applications
  • Self driven
  • Ambitious

Timeline

Internet Sales Consultant

Bosswells Harley Davidson
06.2022 - Current

Store Manager

Jersey Mike's Franchise Systems Inc.
10.2016 - 05.2022

High School Diploma -

Hillwood High School
08.2013 - 05.2017

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Brett Davenport