Brett Dody
Fredericksburg
Summary
Detail-oriented professional specializing in client education and transaction accuracy. Demonstrated success in improving customer understanding of options and delivering exceptional service. A strong focus on enhancing customer experiences through effective communication and support.
Overview
6
6
years of professional experience
Work History
Loan Production Manager
Fairway Home Mortgage
Tampa
11.2019 - Current
- Educated customers on product features and benefits to drive engagement and informed decisions.
- Processed transactions accurately using point-of-sale systems to enhance operational efficiency.
- Maintained comprehensive knowledge of products and services to provide tailored recommendations.
- Assisted clients in understanding loan options and terms during consultations for better clarity.
- Managed client follow-ups to ensure timely communication and satisfaction throughout processes.
Education
Associate of Arts - Banking And Finance
Metropolitan State University of Denver
Denver, CO05-1987
Skills
- Client consultation and follow-up
- Problem solving
- Time management
- Attention to detail
- Customer relationship management
- Product education
- Effective communication
- Sales strategy
Affiliations
- Travel has been a passion of mine all my life. Seeing new places and meeting people from around the world. Over the last 20 years, I have enjoyed 14 different cruises including cannal self guided, river cruises and ocean cruises.
- DYI projects. I always have enjoyed working on improvements around the house. Taking a plain or older property and turning it into something special.
Timeline
Loan Production Manager
Fairway Home Mortgage
11.2019 - Current
Associate of Arts - Banking And Finance
Metropolitan State University of Denver
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