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Detail-oriented insurance professional with over 15+ years of progressive experience in underwriting support, training and account management. Proven success in multi-line commercial insurance, regulatory filings, and system enhancements. Known for excellent communication, strong technical aptitude, training effectiveness and dedication to policy accuracy and service excellence.

Hardworking Senior Underwriter effective at achieving control and profitability objectives according to company guidelines. Experienced in partnering with field producers to support marketing and sales activities. Over 10 years of experience in Insurance and Banking Underwriting.

 Commercial Insurance professional seeking an opportunity to implement 9+ years industry experience and exceptional interpersonal skills towards a competitive Sales position. Renowned for delivering exceptional customer service at both agency and carrier levels; driving satisfaction and retention while building strong client relationships. Skilled in analyzing complex data and making informed coverage assessments that align with specific business industries and operations. Known for fostering collaboration with internal teams on all levels and delivering consistent results through adaptability and teamwork. Expertise in client relations and coverage assessment. 

Dedicated Commercial Insurance Account Manager with nearly nine years of experience at Trucordia (formerly Ronnie Patel Insurance Agency). Began career in June 2017 as a Customer Service Representative and was promoted within two years to Account Manager, where I manage a diverse portfolio of commercial insurance risks across multiple markets. Recently expanded responsibilities to include production and sales.
Hold an active Property and Casualty license (since 2022). Known for being adaptable and eager to take on new challenges, with a strong commitment to continuous learning. Possess excellent communication skills and the ability to work effectively both independently and as part of a team.
Customer service has been a consistent focus throughout my career. Previously worked three years in the restaurant industry as a Hostess, Cashier, and Floor Supervisor, ensuring a positive and welcoming guest experience. Also gained two years of high-volume call center experience in the cosmetics industry, specializing in customer retention, payment processing, upselling products, and resolving customer concerns.
I look forward to new experiences, working in a dynamic environment, and collaborating with new colleagues to broaden my knowledge and continue growing within the insurance industry.

Brett Durbin

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Marketing Specialist

Insurance Advisor

Sales & Marketing Assistant

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Bachelor of Arts - Psychology

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Marketing Specialist

Insurance Advisor

Sales & Marketing Assistant

Bachelor of Arts - Psychology

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