Brett Forster
Toledo
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering over 10 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Overview
13
13
years of professional experience
Work History
Sales Associate
Yark Automotive Group
03.2015 - Current
- Worked both New and Used Sales Departments.
- Customer interaction done via face to face, internet and phone with the goal of capturing as much information to help facilitate the sale.
- Negotiated and closed deals with minimal oversight.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Processed orders through system and coordinated product deliveries.
- Assisted customers by finding needed vehicle and checking inventory for items at other locations.
- Won store sales competition for vehicle walk-around, resulting in cash prize and submission to FCA Region Competition.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
Digital Marketing Photograher
Yark Automotive Group
03.2012 - 03.2015
- Photographed new and used vehicles.
- Uploaded photos into the respective websites at the delaership.
Education
Some College (No Degree) - Business Management
University of Toledo
High School Diploma -
Emmanuel Christian High School
Toledo01-2012
Skills
- Relationship selling
- Excellent communication skills
- Client account management
- Results-oriented
- Outgoing personality
- Energetic self-starter
- Customer service
- Problem-solving skills
- Multi-tasking strength
Timeline
Sales Associate
Yark Automotive Group
03.2015 - Current
Digital Marketing Photograher
Yark Automotive Group
03.2012 - 03.2015
Some College (No Degree) - Business Management
University of Toledo
High School Diploma -
Emmanuel Christian High School
Certifications
- Joe Verde Sales Training
- 10 years FCA/Stellantis Master Certified
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