Brett Fox
Little Falls
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Cuncina Calandras
05.2024 - 06.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Senior Floor Associate
Bottle King
11.2022 - 05.2024
- Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
- Offered valuable feedback during staff training sessions based on personal experience working with customers.
- Assisted in maintaining a safe work environment by promptly reporting any hazards or safety concerns observed on the sales floor.
- Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
Deli Worker
ShopRite
08.2022 - 11.2022
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Replenished serving stations with fresh food and cleaned up spills.
Education
Bachelor of Arts - Acting
Montclair State University
Montclair, NJ05.2022
Skills
- Excellent work ethic
- Deadline management
- Service oriented mindset
- Team building
- Dependable and responsible
Timeline
Server
Cuncina Calandras
05.2024 - 06.2024
Senior Floor Associate
Bottle King
11.2022 - 05.2024
Deli Worker
ShopRite
08.2022 - 11.2022
Bachelor of Arts - Acting
Montclair State University
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