Jhaimie Saucedo
Houston,TX
Summary
Upbeat and dependable with outstanding coordination and memorization skills. A background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Hard worker willing to do any job with the perfect amount of effort and motivation.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Server
Baytown Seafood
Pasadena, Texas
12.2021 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Restaurant Waitress
Tacos Del Julio Pasadena
Pasadena, TX
06.2020 - 11.2021
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Prepared beverages and filled food orders for customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Customer Service Representative
Domino's Pizza
Houston, TX
08.2019 - 11.2019
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
South Houston High School
South Houston, TXNo Degree - Real Estate
San Jacinto College District
Pasadena, TX 01.2022 - Current
Skills
Exceptional customer serviceExcellent people skillsFlexible & AdaptableCollaborationExcellent work ethicRelationship-Building
Timeline
No Degree - Real Estate
San Jacinto College District
01.2022 - Current
Server
Baytown Seafood
12.2021 - Current
Restaurant Waitress
Tacos Del Julio Pasadena
06.2020 - 11.2021
Customer Service Representative
Domino's Pizza
08.2019 - 11.2019
High School Diploma -
South Houston High School