Brett Goolie
Chandler,AZ
Summary
Dynamic leader with a proven track record at Planet Fitness, where I spearheaded a team to exceed sales targets and achieve a 97% corporate excellence rating. Skilled in customer experience and sales, I excel in staff development and fostering client relationships, ensuring long-term success and loyalty.
Overview
9
9
years of professional experience
Work History
Relocation Consultant
United Van Lines
Mesa, AZ
07.2022 - Current
- Performed Virtual and In-Home surveys with customers to provide accurate quote to transport home goods.
- Log inventory, adjust weight and distance.
- Great communication with customer to close sale and register moves.
- Worked with marketing team to find new clientele.
- Provide great customer service throughout entire move process.
Industrial Sales Representative
Phoenix Pumps
Phoenix, AZ
01.2019 - 08.2019
- Consistently exceeded quarterly sales targets by implementing innovative approaches to lead generation and conversion tactics.
- Managed a diverse portfolio of accounts across multiple industries, ensuring all clients received personalized attention and support.
- Assisted in creating compelling proposals that highlighted the value proposition of our products/services over competitors.
- Boosted customer retention rates through timely follow-ups after-sales support efforts.
General Manager
Planet Fitness
Chandler, AZ
04.2015 - 01.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Reached over 1,000 membership sales within first year.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction. Received an award for highest tenure staff in the franchise. Developed over 5 hires into management roles.
- Exceeded corporate brand excellence reviews at 4 managed locations in the franchise, averaging a 97% rating.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Business
Arizona State University
Tempe, AZSkills
Customer experience
Sales
Leadership
Staff training and development
Communication
Timeline
Relocation Consultant
United Van Lines
07.2022 - Current
Industrial Sales Representative
Phoenix Pumps
01.2019 - 08.2019
General Manager
Planet Fitness
04.2015 - 01.2019
Business
Arizona State University