Knowledgeable and quality-driven Compliance Professional experienced in developing and implementing multiple compliance programs. Highly ethical and focused team player with a productive, diligent approach. Bringing 15+ years of experience in compliance and the financial industry.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Supervisory Compliance Analyst
The Federal Reserve Bank Of Kansas City
06.2020 - Current
Successfully created and implemented a compliance maturity model.
Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
Served as a subject matter expert on compliance matters, providing guidance and support to colleagues across the department.
Prepared documentation and records for upcoming audits and was the department liaison for auditors.
Implemented robust monitoring systems to track compliance performance and detect possible areas of concern.
Developed and implemented corrective action plans for non-compliance issues and audit remediation.
Identified gaps in existing compliance processes and lead update efforts.
Monitored adherence to industry regulations, ensuring timely reporting of any discrepancies or violations.
Automated 30+ processes using Microsoft Power Automate that have been adopted by other Federal Reserve Districts.
Work and collaborate with team members in other states and Federal Reserve Districts.
Lead file clean up and SharePoint transition project.
Compliance Program Manager
EML Payments
09.2016 - 06.2020
Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures
Completed risk assessments
Led process reviews and revisions to maintain alignment with evolving regulatory requirements
Managed audits from banks that issue prepaid cards to ensure compliance with state and federal regulations in the US and provincial and federal regulations in Canada
Managed Bank Secrecy Act and Office of Foreign Assets Control Program and Audits
Head of Compliance Committee
Created new client onboarding process with automatic risk-rating built into spreadsheets
Procured contract with Venminder, a third-party vendor management system, and began implementation of software
Administrator of Mindflash, an online learning management system
Created and taught training classes on regulatory guidelines
Created and implemented regulatory processes, checklists, forms, and reports
Assisted Legal Department with writing cardholder agreements
Researched and answered all regulatory questions
Compliance Analyst
Mazuma Credit Union
10.2014 - 09.2016
Bank Secrecy Act and Office of Foreign Assets Control Officer
Administrator of Verafin, a fraud, anti-money laundering, suspicious activity, and currency transaction software
Wrote policies and procedures
Completed risk assessments
Liaison for auditors and examiners to ensure compliance with state and federal regulations
Created and taught training classes on regulations
Researched and answered all regulatory questions
Certified that all projects at credit union met legal and regulatory requirements
Independently created loan audit forms for Collateral, CD/Share Secured, Home Equity, Indirect Lending, Unsecured, and Visa Loans
Created Access database to track loan audits and create reports
Reviewed loan paperwork to ensure compliance with government regulations
Researched and answered questions that dealt with lending regulations
Worked with Lending Team to implement changes to mortgage lending regulations
Responsible for completing the File Maintenance Report on a daily basis
Completed audits to ensure compliance with SAFE Act and HMDA
Met one-on-one with frontline employees to train them on lending regulations and procedures
Created Bank Secrecy Act and Overdraft Privilege online training courses
Lead Instituted Team
Project lead of File Server Clean Up and Migration
Worked with Lending to analyze, change, and improve processes and procedures
Technical Trainer
Mazuma Credit Union
10.2006 - 11.2011
Designed and facilitated new employee orientation and teller training programs
Created and facilitated training classes on multiple banking and soft skill topics
Created online training courses with testing functionality
Worked with Information Systems department to create a Training Sign Up and Tracker on company intranet
Wrote Teller Training Manual and multiple procedures
Created Facilitator’s Guide and Participant Guide Template to be used for training
Leader of Take Your Child to Work Day Committee
Leader of Training Committee
Used Excel and Access to schedule and track training classes
Account Executive
02.2006 - 10.2006
Opened credit cards, signature, automobile, boat, recreational vehicles, and home equity loans
Opened and closed savings, checking, money market, certificates of deposit, and individual retirement accounts
Sold auxiliary products on loans including: credit life, disability, GAP insurance, and warranties
Assisted customers in maintaining their accounts.
Member Service Representative
07.2003 - 02.2006
Posted transactions for customers of the credit union, including: deposits, withdrawals, transfers, and loan payments
Issued money orders, cashier’s checks, wire transfers, travelers checks, gift cards, cash advances, and bonds
Handled all back office duties, including: post night deposits, balancing the vault, balancing the coin machine, balancing the cash dispense machines, balancing the branch totals, scanning and indexing all the transactions, opening the branch, and closing the branch
Trained the new Member Service Representatives.
Education
Master’s Degree in Business Administration -
Baker University
Lee’s Summit, Missouri
Bachelor’s Degree in Industrial/Organizational Psychology -
Northwest Missouri State University
Maryville, Missouri
Skills
Compliance Monitoring
Due diligence
Regulatory knowledge
Anti-Money Laundering
Project Management
Documentation skills
Compliance Reporting
Activity monitoring
Audit Documentation
Compliance Training
Internal Policy Implementation
Continuous Improvement
Certification
Credit Union Compliance Expert (CUCE), 04/2015, 04/2018
Timeline
Senior Supervisory Compliance Analyst
The Federal Reserve Bank Of Kansas City
06.2020 - Current
Compliance Program Manager
EML Payments
09.2016 - 06.2020
Compliance Analyst
Mazuma Credit Union
10.2014 - 09.2016
Loan Review and Compliance Specialist
Mazuma Credit Union
11.2011 - 10.2014
Technical Trainer
Mazuma Credit Union
10.2006 - 11.2011
Account Executive
02.2006 - 10.2006
Member Service Representative
07.2003 - 02.2006
Master’s Degree in Business Administration -
Baker University
Bachelor’s Degree in Industrial/Organizational Psychology -
Northwest Missouri State University
Credit Union Compliance Expert (CUCE), 04/2015, 04/2018
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