McKayla Douin
Skowhegan,ME
Summary
Driven and team-oriented professional with a track record of enhancing customer satisfaction and streamlining operations at Snack Shack and SAS Retail Services. Excelled in multitasking and problem-solving, significantly improving service delivery and operational efficiency. Skilled in staff training and development, demonstrating a strong work ethic and a positive attitude in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Food Service Worker, Cashier
Snack Shack
2019.07 - 2024.08
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Assisted Co-Owner in training all new hires, and daily management of front end of the restaurant.
Retail Merchandiser, Team Lead
SAS Retail Services
2021.10 - 2024.03
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
Education
High School Diploma -
Skowhegan Area High School
Skowhegan, ME06.2018
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Team Oriented
- Fast-Paced Environment
- Attention to Detail
- Staff Training and Development
Timeline
Retail Merchandiser, Team Lead
SAS Retail Services
2021.10 - 2024.03
Food Service Worker, Cashier
Snack Shack
2019.07 - 2024.08
High School Diploma -
Skowhegan Area High School
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