Robin Cornell
Celina,TN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
Work History
Small Business Owner
Snack Shack
07.2023 - Current
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Manager
Doris Diner
06.2020 - 05.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Lead/Pharmacy Technician
Walgreen's Pharmacy
06.2015 - 06.2020
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
CNA/Activity Director/Payroll Manager
Mabry Health Care
04.2009 - 09.2015
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Collaborated with HR and Finance departments for seamless integration of new hires into the payroll system.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
Education
High School Diploma -
Celina High School
Celina, TN05.2002
Skills
- Planning and Execution
- Human Resources Administration
- Employee Development
- Business Management and Development
- Compassionate Communication
- Complex Problem-Solving
- Compassion and Empathy
- Maintaining Confidentiality
- Active Listening
- Professionalism
Timeline
Small Business Owner
Snack Shack
07.2023 - Current
Manager
Doris Diner
06.2020 - 05.2023
Team Lead/Pharmacy Technician
Walgreen's Pharmacy
06.2015 - 06.2020
CNA/Activity Director/Payroll Manager
Mabry Health Care
04.2009 - 09.2015
High School Diploma -
Celina High School
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