Brett Haines
Pinson
Summary
Proven leader and efficient problem-solver, I excel in warehousing coordination and customer engagement, as demonstrated at T.K. Alexander Enterprises LLC. Skilled in negotiation and relationship building, I've significantly enhanced customer satisfaction and operational efficiency. My proactive approach and professional demeanor have consistently fostered team collaboration and customer loyalty, without compromising on safety or quality.
Overview
11
11
years of professional experience
Work History
Owner/Operator Truck Driver
T.K. Alexander Enterprises LLC
07.2024 - 12.2024
- Completed preventive maintenance and mechanical repairs on vehicles.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Service Provider
UPS
04.2017 - 06.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
- Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Warehouse Worker
Ferguson
07.2015 - 04.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Warehouse Worker
ResMed
02.2014 - 05.2014
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Assisted in maintaining accurate inventory counts through regular cycle counting processes and reporting discrepancies when necessary.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
Education
No Degree - Business
University of Minnesota
Minneapolis, MNNo Degree - Small Business Administration
Northern Arizona University
Flagstaff, AZHigh School Diploma -
J.I. Case High School
Racine, WI05-2004
Skills
- Customer engagement
- Negotiation
- Warehousing coordination
- Conflict resolution
- Relationship building
- Teamwork and collaboration
- Professional Demeanor
- Determination
- Ambitious
Timeline
Owner/Operator Truck Driver
T.K. Alexander Enterprises LLC
07.2024 - 12.2024
Service Provider
UPS
04.2017 - 06.2024
Warehouse Worker
Ferguson
07.2015 - 04.2017
Warehouse Worker
ResMed
02.2014 - 05.2014
No Degree - Business
University of Minnesota
No Degree - Small Business Administration
Northern Arizona University
High School Diploma -
J.I. Case High School
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