Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Brett Hamilton

Louisville ,KY

Summary

Dynamic Facilitator and Restaurant server with over 5 years of corporate training experience spanning across all levels and facets of employee development. Meticulous instructor with expertise in staff management, corporate communications, leadership tactics and program or company management. Driven professional with strong background in providing conflict resolution. Resourceful in gathering relevant information regarding disputes, providing appropriate documentation to reach satisfactory agreements and settle complicated issues. Devoted to adhering to ethical guidelines and laws throughout all duties, while being effective and efficient.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Group Facilitator

Avenues Recovery
Clarksville, IN
01.2023 - Current
  • Developed and implemented group activities to encourage team building and communication skills.
  • Facilitated discussions on current issues and topics of interest among members of the group.
  • Provided guidance in problem-solving techniques to help the group reach consensus on decisions.
  • Supported individuals within the group who were struggling emotionally or psychologically.

Server

Rafferty's Bar & Grill
Elizabethtown, KY
11.2021 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.

Peer Support Specialist

Step Works
Elizabethtown, KY
01.2022 - 12.2022
  • Provided crisis intervention services to individuals in need of emotional and mental support.
  • Developed positive relationships with clients by providing a safe, supportive environment.
  • Educated clients on available community resources that could enhance their quality of life.

Education

Bachelor of Science - Science of Psychology

University of Phoenix
Tempe, AZ
01-2022

GED -

Ahrens Educational Resource
Louisville, KY
05.2011

Skills

  • Professional Relationships
  • Verbal and Written Communication
  • Community Resource Knowledge
  • Collaboration
  • Interpersonal and written communication
  • Staff Management

Accomplishments

  • Step Works Employee of the Month
  • Avenues Employee of the Month
  • Avenues Difference maker of the Month

Certification

  • Kentucky Peer Support Certified
  • STAR Certificate (server training in alcohol regulations) - current through 2025

References

References available upon request.

Timeline

Group Facilitator

Avenues Recovery
01.2023 - Current

Peer Support Specialist

Step Works
01.2022 - 12.2022

Server

Rafferty's Bar & Grill
11.2021 - Current

Bachelor of Science - Science of Psychology

University of Phoenix

GED -

Ahrens Educational Resource
Brett Hamilton