Brett Hammond
Citigroup
West Seneca,NY
13
years of professional experience
Accomplished financial services leader with more than 13 years of progressive experience in operations, accounting, and enterprise risk management. Proven success leading high-performing teams, strengthening operational controls, conducting independent credit risk oversight, and driving technology and process improvements. Recognized for building collaborative relationships, improving operational efficiency, and delivering results in highly regulated environments.
Work History
Vice President – Second Line Risk Management
7 Years- Conducted independent reviews and challenges of credit risk management activities, ensuring alignment with enterprise risk policies and regulatory expectations.
- Performed independent review and challenge of Credit Risk Management activities to ensure alignment with enterprise risk policies and regulatory expectations.
- Identified opportunities for continuous process improvement, increasing the effectiveness of second-line oversight.
- Collaborated with business leaders and stakeholders to enhance governance, operational controls, and risk management practices.
- Identified and implemented continuous process improvements to enhance effectiveness of second-line oversight.
Assistant Vice President – Operations & Accounting
5 Years- Managed operations processing teams across day and night shifts in high-volume financial services environment, ensuring seamless service delivery.
- Directed daily operational workflows to ensure accuracy, productivity, and compliance with service level expectations.
- Investigated and escalated accounting general ledger cash breaks, coordinating timely resolutions with business partners to maintain financial integrity.
- Supported operational controls and accounting functions while driving continuous process improvement initiatives to enhance overall efficiency.
- Coached and developed team members while fostering a culture of accountability and operational excellence.
Operations Manager
8 Months- Oversaw daily manufacturing operations and workforce planning to ensure seamless production flow.
- Recruited, hired, onboarded, and trained temporary employees to meet fluctuating production demands.
- Coordinated staffing and scheduling to enhance productivity and streamline operational efficiency.
- Recruited, hired, onboarded, and trained temporary employees to support production demands.
Education
Master of Business Administration
Bachelor of Science in Education
Skills
Microsoft Excel (Advanced)
Microsoft PowerPoint (Advanced)
Microsoft Office Suite
Process Analysis
Risk Reporting & Data Analysis
AI – Citi Stylus
Chat GPT
Team leadership
Relationship building
Decision-making
Risk management
CORE COMPETENCIES
- Enterprise Risk Management
- Credit Risk Review & Challenge
- Second-Line Risk Oversight
- Operations & Accounting Management
- Team Leadership & Development
- Process Improvement
- Technology Enhancement
- Regulatory Compliance
- Operational Risk & Controls
- General Ledger Reconciliation
- Staff Recruitment & Training
- Cross-Functional Leadership
LEADERSHIP HIGHLIGHTS
- More than 13 years of progressive leadership experience within financial services and operations.
- Led multi-shift operations teams and enterprise risk review teams.
- Developed technology enhancements that improved operational efficiency and risk governance.
- Extensive experience building, mentoring, and leading high-performing teams.
- Strong communicator with the ability to collaborate across business, operations, finance, and risk management functions.
Timeline
Vice President – Second Line Risk Management
Citigroup
01.2019 - 01.2026Read More
Operations Manager
Niagara Candy
03.2013 - 11.2013Read More
Assistant Vice President – Operations & Accounting
Citigroup
01.2013 - 01.2018Read More
St. Bonaventure University
Bachelor of Science in Education
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University at Buffalo / University of Phoenix
Master of Business Administration
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