Brett Jurek
Healthcare
Smyrna,GA
Summary
Highly motivated and detail-oriented professional with 10 + years of experience in data analysis, health care management, and process improvement. Experience in the development, implementation, and management of facility policies, procedures, and software solutions.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Patient Technology Systems Manager
EyeSouth Partners
4 2024 - 8 2024
- Adapted workflows to accommodate shifting priorities or timelines, ensuring organization remained agile and responsive to changing business needs.
- Evaluated emerging technologies for potential integration into existing workflows, recommending investments that drove process improvements.
- Implemented data-driven approaches to track effectiveness of patient engagement strategies and identify areas for improvement.
- Identified gaps in patient engagement and devised innovative solutions to address identified issues.
EHR/ PM Application Analyst
ADVENT
09.2022 - 03.2024
- Collaborated with cross-functional teams to define scope of work for new initiatives
- Lead in planning, design, development, training, implementation, communication, maintenance, and evaluation of new and existing functionality
- Ensured compliance with organizational policies and procedures related to project delivery
- Analyzed data from practice reports to identify opportunities for improvement in operations performance
- Provided training and support to end-users, ensuring smooth adoption of new technologies.
- Increased digital footprint by 30%
Traveling Training Specialist (Dental)
MedSys Group
01.2022 - 08.2022
- Provided on-site support to ensure successful implementation of training initiatives
- Documented all training activities through detailed reports and evaluations, ensuring compliance with regulations
- Maintained up-to-date knowledge base of current trends in industry best practices related to employee development initiatives
- Trained existing personnel on new or enhanced applications, products and job functions
- Created an environment of collaboration within the team by encouraging open communication between staff members
Back up Affiliate Trainer
ForwardDental
02.2018 - 01.2022
- Implemented new hire training program to onboard and train new employees within operations
- Educated employees on proper use of organization's products and systems
- Maintained accurate records of all training activities, including attendance, evaluations and assessments
- Assessed participant knowledge and understanding of material and adjusted training accordingly.
Continuing Education Coordinator
ForwardDental
03.2017 - 01.2022
- Maintained relationships with external organizations in order to promote continuing education offerings for the Dental group
- Drafted correspondence related to Continuing Education events including invitations, registration forms and thank you letters
- Analyzed data collected from evaluations in order to identify areas where improvements can be made
- Maintained ADA CERP compliant CE program.
Practice Manager of Operations
ForwardDental
01.2016 - 01.2022
- Managed financial processes, including billing, collections, and insurance reimbursements, resulting in increased revenue.
- Facilitated interdepartmental communication for seamless information sharing between clinical teams and administrative staff members.
- Addressed patient concerns promptly while maintaining high level of professionalism, ultimately leading to improved patient retention rates.
- Ensured compliance with industry regulations through regular audits, risk assessments, and corrective action plans.
- Optimized clinic workflow by regularly evaluating and adjusting staff roles and responsibilities.
Education
BA - Healthcare Administration
Mercy College of Ohio
Ohio 05.2001 - 08.2011
AS - Science
Mercy College of Ohio
OhioSkills
Software Implementation
Budget Planning
Communication
Improvis
Dentrix
Mod Med
Nextech
Solution Reach
Microsoft Suite
Strategic Planning
Time Management
Performance Metrics
Cross-functional Team Leadership
Adaptability
Training and mentoring
Application Support
References
References available upon request
Timeline
EHR/ PM Application Analyst
ADVENT
09.2022 - 03.2024
Traveling Training Specialist (Dental)
MedSys Group
01.2022 - 08.2022
Back up Affiliate Trainer
ForwardDental
02.2018 - 01.2022
Continuing Education Coordinator
ForwardDental
03.2017 - 01.2022
Practice Manager of Operations
ForwardDental
01.2016 - 01.2022
BA - Healthcare Administration
Mercy College of Ohio
05.2001 - 08.2011
Patient Technology Systems Manager
EyeSouth Partners
4 2024 - 8 2024
AS - Science
Mercy College of Ohio
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