Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
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Kelly Boger
Open To Work

Kelly Boger

Mocksville,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Senior Technology Business Systems ConsultantACH Operations SpecialistBusiness AnalystBusiness Systems AnalystBusiness Systems Consultant

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Mocksville, NCWinston-Salem, NC
Open to relocation: No

Salary Range

60000/yr - 120000/yr

Important To Me

Work-life balancePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveCompany Culture

Summary

Senior Technology Business Systems Consultant adept at driving system enhancements through clear functional requirements and user acceptance testing. Proven ability to resolve complex issues, leveraging strong problem-solving skills and a detail-oriented approach to deliver impactful solutions.

Overview

38
38
years of professional experience
1
1
Certificate

Work History

Senior Technology Business Systems Consultant

Wells Fargo Bank, N.A.
Winston-Salem, NC
02.1999 - 08.2025
  • Created business requirements to develop effective solutions for system improvements.
  • Collaborated with cross-functional teams to resolve complex business, operational, or technical problems.
  • Conducted gap analysis to identify system deficiencies and recommend strategic enhancements.
  • Facilitated training sessions for staff on new systems and tools, promoting user adoption and proficiency.
  • Managed stakeholder relationships to align business objectives with technology solutions, driving successful project outcomes.
  • Maintained strong communication channels between all parties involved in projects, fostering collaboration towards shared goals.
  • Collaborated with stakeholders to define project scopes and establish realistic timelines for successful completion.
  • Enhanced system performance with thorough testing and validation of new software releases.
  • Boosted team productivity by developing comprehensive training materials on new software implementations.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.

ACH Operations Specialist

Wells Fargo Bank, N.A.
Winston-Salem
05.1987 - 02.1999
  • Performed back-office ACH activities to input files, monitor received files, and send output files to the Federal Reserve and the posting system.
  • Performed balancing functions to ensure the ACH System was kept in balance during collection, warehouse, and distribution.
  • Cross-trained on multiple ACH back-office functions to gain a clear understanding of the entire ACH system. I was also able to fill in for any ACH back-office function if needed.

Education

High School Diploma -

Davie County High School
Mocksville, NC
06-1984

Skills

  • Software implementation
  • Clear functional requirements definition
  • User acceptance testing
  • Business process analysis
  • User-focused application assistance
  • Structured training presentation
  • Incident resolution coordination
  • User requirement documentation
  • Teamwork and collaboration
  • Detail-oriented approach
  • Problem-solving abilities
  • Self-motivation

Certification

  • Accredited ACH Professional (AAP) since 2007

Accomplishments

  • Collaborated with Product, Operations, and Technology for each project completed such as Nacha (National Automated Clearing House Association) Rule Changes, merger activities for multiple Financial Institutions, and ACH system enhancements.
  • Documented requirements and implemented an automated solution to compare advice totals from the Federal Reserve to the ACH files sent to the Federal Reserve.
  • Worked with Audit to document and test various controls within the ACH system which reduced errors made by ACH Operations.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Technology Business Systems Consultant

Wells Fargo Bank, N.A.
02.1999 - 08.2025

ACH Operations Specialist

Wells Fargo Bank, N.A.
05.1987 - 02.1999

High School Diploma -

Davie County High School

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