Summary
Overview
Work History
Education
Skills
Timeline
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Brett MacMillan

San Jose,CA

Summary

Professional C-license Route Driver with a proven track record at Alhambra Waters, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and timely issue resolution. Skilled in route planning and maintaining accurate records, ensuring reliable and punctual deliveries while fostering positive client relationships.


Also available for general warehouse work

Overview

31
31
years of professional experience

Work History

Route Sales Driver

Alhambra Waters
04.2001 - 04.2025
  • Actively participated in regular meetings, sharing insights gleaned from field experience that helped inform company-wide strategies and goals.
  • Enhanced customer satisfaction through prompt resolution of service issues and regular follow-up to ensure ongoing satisfaction.
  • Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
  • Successfully managed customer accounts, ensuring accurate billing and timely payments were received.
  • Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
  • Delivered exceptional service by quickly addressing customer concerns and providing personalized support when needed.
  • Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.
  • Achieved consistent on-time deliveries by efficiently planning and organizing routes based on customer needs.
  • Maintained positive relationships with customers using good communication and follow-through abilities.

Dispatcher

Faultline Express
05.1994 - 04.2021
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 6-8 fleet vehicles.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Communicated with customers to provide delivery updates and resolution.
  • Answered phone calls and responded to customer emails.

Education

High School Diploma -

Blackford High School
San Jose, CA

Skills

  • Strong customer service
  • Customer service
  • Safe driving practices
  • Reliability and punctuality
  • Route planning
  • Basic math proficiency
  • Schedule management
  • Teamwork
  • Time management
  • Leadership skills
  • Reliability

Timeline

Route Sales Driver

Alhambra Waters
04.2001 - 04.2025

Dispatcher

Faultline Express
05.1994 - 04.2021

High School Diploma -

Blackford High School

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Brett MacMillan