Brett Mader
Nashua,NH
Summary
Dynamic leader with a proven track record at General Carpet Care Systems, enhancing team productivity and customer satisfaction through strategic planning and effective communication. Skilled in conflict resolution and process improvement, adept at mentoring staff and optimizing workflows. Achieved significant achievements in operational efficiency and team building, demonstrating a commitment to excellence and safety protocols.
Overview
16
16
years of professional experience
Work History
Supervisor
General Carpet Care Systems
06.2009 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Mold Technician
Pro GC and Restoration
08.2023 - 01.2025
- Conducted thorough inspections of finished products, ensuring adherence to quality standards.
- Safeguarded the workplace by adhering to safety regulations and protocols during all tasks.
- Increased overall efficiency through proper documentation of mold repairs and modifications.
- Ensured accurate mold assembly by following detailed blueprints and schematics.
- Enhanced mold quality by performing routine maintenance and cleaning of molds.
- Achieved consistent product quality by conducting material trials for new materials, confirming compatibility with existing molds.
Heavy Equipment Operator
Hollis Construction
02.2021 - 08.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Moved equipment between job locations using truck and trailer.
Maintenance Technician
Adult Learning Center
03.2020 - 03.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Laborer
Concrete Sytems Inc
03.2017 - 12.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Merchandise Stocker
Market Basket
01.2016 - 11.2016
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
- Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
Warehouse Operator
Market Basket Warehouse
06.2013 - 04.2014
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Checked packages and merchandise for damage and notified vendors.
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
Education
Certificate Program - Precision Manufacturing
Nashua Community College
Nashua, NH03-2025
High School Diploma -
Nashua High North
Nashua, NH06-2013
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Strategic planning
- Team building
- Process improvement
- Relationship building
- Priority management
- Conflict resolution
- Waste reduction
- Verbal and written communication
- Safety protocols
- Coaching and mentoring
- Department organization
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Effective communication
- Time management
Timeline
Mold Technician
Pro GC and Restoration
08.2023 - 01.2025
Heavy Equipment Operator
Hollis Construction
02.2021 - 08.2023
Maintenance Technician
Adult Learning Center
03.2020 - 03.2021
Laborer
Concrete Sytems Inc
03.2017 - 12.2017
Merchandise Stocker
Market Basket
01.2016 - 11.2016
Warehouse Operator
Market Basket Warehouse
06.2013 - 04.2014
Supervisor
General Carpet Care Systems
06.2009 - Current
Certificate Program - Precision Manufacturing
Nashua Community College
High School Diploma -
Nashua High North
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