Proactive professional with a strong background in accounts payable and customer service management. Known for effective team leadership and excellent communication skills, fostering collaboration and teamwork.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounts Payable Clerk
ISTI
03.2025 - Current
Processed invoices and ensured timely payments to vendors.
Reconciled discrepancies between purchase orders and vendor invoices.
Utilized accounting software to maintain accurate financial records.
Maintained organized digital and physical filing systems for documentation.
Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Assistant Store Manager
Aldi
08.2022 - 03.2025
Assisted in managing daily store operations and team performance to enhance customer satisfaction.
Coordinated inventory management processes, ensuring accurate stock levels and timely replenishment.
Trained new staff on company policies, customer service standards, and operational procedures.
Implemented merchandising strategies to optimize product placement and improve sales visibility.
Developed weekly schedules for staff, balancing labor costs with peak shopping hours for efficiency.
Team Lead
Target
10.2020 - 08.2022
Led team in achieving operational goals through effective scheduling and resource allocation.
Mentored staff to enhance performance, fostering a culture of continuous improvement.
Streamlined inventory management processes to reduce shrinkage and improve accuracy.
Implemented training programs for new hires, ensuring compliance with safety standards.
Shift Supervisor
Starbucks
02.2021 - 05.2022
Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
Trained and mentored new employees on customer service standards and operational procedures.
Implemented process improvements, enhancing team productivity and customer satisfaction ratings.
Store Associate
QuikTrip
08.2019 - 09.2020
Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
Managed inventory levels, ensuring stock availability and accuracy through regular audits and replenishment processes.
Trained new associates on store operations, promoting adherence to policies and efficient workflow execution.
Operated cash register, processing transactions accurately while maintaining a balanced cash drawer at shift end.
Center Store Associate
Reasors
03.2016 - 10.2020
Managed inventory levels and ensured product availability on shelves.
Assisted customers in locating products and provided exceptional service.
Operated cash register, processed transactions, and handled customer inquiries efficiently.
Maintained store cleanliness and organization to enhance shopping experience.
Education
BBA - Business Administration
University of Maine At Presque Isle
Presque Isle, ME
Associate of Science - Computer Information Systems
Tulsa Community College
Tulsa, OK
Skills
Data entry
Accounts payable
Invoice processing
Microsoft Excel
Time management
Attention to detail
Excellent communication
Computer skills
Customer service
Team leadership
Operations management
Certification
TEFL Certification 200 Credit Hour - The TEFL Org
Secure Infrastructure Specialist Certificate - Tulsa Community College
IMB Data Analyst Certificate - IBM
Google IT Support Professional Certificate - Google
Timeline
Accounts Payable Clerk
ISTI
03.2025 - Current
Assistant Store Manager
Aldi
08.2022 - 03.2025
Shift Supervisor
Starbucks
02.2021 - 05.2022
Team Lead
Target
10.2020 - 08.2022
Store Associate
QuikTrip
08.2019 - 09.2020
Center Store Associate
Reasors
03.2016 - 10.2020
BBA - Business Administration
University of Maine At Presque Isle
Associate of Science - Computer Information Systems
Accounts Payable Clerk at BSC America (Bel Air Auto Auction and Tallahassee Auto Auction)Accounts Payable Clerk at BSC America (Bel Air Auto Auction and Tallahassee Auto Auction)