Brett Miller
134 Thistledown Lane,WV
Summary
Adept at driving growth and fostering strong client relationships, I leveraged strategic planning and sales leadership to expand Mountain State Auto Auction's market by 35%. My expertise in business development and customer service, honed over years in automotive sales, has consistently enhanced client satisfaction and retention.
Overview
16
16
years of professional experience
Work History
Regional Sales Manager
Mountain State Auto Auction
09.2011 - Current
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams. Contributed to 45% growth from hire to current.
- Average consignment of 300-400 vehicles per week to overall 1200 car auctions.
- Branded and built an honest reputation in Pittsburgh market.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Assisted in hiring and training sales reps, including reps for sister auction, Capital City AA.
- Over a decade of knowledge of the automotive business and physical auction.
- Selling and developing action plans based off market trends.
- Understand the cyclical nature of the business and how to combat and leverage dips in the market.
- Assisted in logistics in transportation to help maximize trucks, and run efficiently.
- Provide ongoing customer service across all areas, such as titles, transport, and arbitration.
- Implementing creative problem solving skills to increase customer retention and satisfaction.
Inside Sales Representative
United Bank
06.2009 - 09.2011
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
Bachelor of Science - Finance
West Virginia University
Morgantown, WV05-2009
Skills
- Sales leadership
- Customer service
- Strategic planning
- Business development and planning
- Deal closing
- Relationship selling
- Account development
- Training and mentoring
- Account management
Timeline
Regional Sales Manager
Mountain State Auto Auction
09.2011 - Current
Inside Sales Representative
United Bank
06.2009 - 09.2011
Bachelor of Science - Finance
West Virginia University
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