Open To Work
Brett Nelsen
Park Avenue Cleaners
Des Moines,IA
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Customer Service RepresentativeSales AssociateASSISTANT STORE MANAGERCommercial Newspaper Carrier
Work Type
Full Time
Location Preference
On-Site
Location:
Des Moines, IA
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceHealthcare benefits
21
years of professional experience
Detail-oriented professional with a proven ability to complete tasks efficiently in both individual and collaborative settings. Exceptional communication, time management, and technical skills drive organizational success and enhance team dynamics. Recognized for a strong work ethic and unwavering commitment to delivering high-quality results that align with and support organizational objectives. Passionate about contributing to a positive workplace culture while achieving strategic goals.
Work History
Customer Service Representative
2 Years 1 Month- Managed customer interactions for garment intake and processing. Oversaw garment reception, ensuring accurate tracking and organization.
- Conducted thorough inspections of pockets to identify loose items and assess for potential damage.
- Implemented barcode and paper tag application on clothing to enhance tracking and organization.
- Executed order entry and payment processing to ensure accurate transaction handling.
- Sorted garments by fabric type, color, and cleaning method. Organized clothing items based on material composition and care instructions.
- Utilized steam presses and puff irons to effectively eliminate wrinkles and maintain garment standards.
- Inspected final products for quality assurance. Packed items into plastic bags for organization. Sorted items for efficient pickup.
Sales Associate
2 Years 2 Months- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Managed point-of-sale systems for efficient transaction processing, ensuring prompt service delivery to customers.
- Implemented teamwork strategies to maintain store cleanliness and elevate product presentation standards.
- Assisted in inventory management, ensuring accurate stock levels and organized displays.
ASSISTANT STORE MANAGER
4 Years 10 Months- Coached employees on customer service and selling techniques, enhancing overall customer satisfaction.
- Coached employees on customer service and selling techniques.
- Directed employee tasks and time management to streamline operations and enhance customer experiences.
- Built employee knowledge with training and mentoring.
- Supported recruitment efforts by screening candidates and scheduling interviews, hiring and retaining talent.
- Collaborated with management to establish clear performance benchmarks for the team. to reach company objectives.
- Held employees accountable and corrected issues to achieve high standards.
- Led floor sets following plan-o-grams to update store appearance.
- Highlighted sale items and promotions with proper signage and displays.
Commercial Newspaper Carrier
13 Years 1 Month- Received bulk newspapers from distribution centers or printing facilities to prepare for delivery.
- Drove vehicle over prescribed routes to deliver newspapers to accounts.
- Distributed sales promotions to stores alongside newspaper deliveries to enhance visibility.
- Delivered sales promotion materials to stores during newspaper rounds. to stores with newspaper deliveries.
- Recorded daily sales and delivery information to maintain accurate transaction records.
- Collected coins from vending machines, refilled them, and cleared outdated merchandise to ensure consistent service.
Education
High School Diploma
Skills
- Customer Service
- Transaction Processing
- Order Management
- Attention To Detail
- Customer Experience
- Performance Metrics
- Time Management
- Stock Management
- Product Organization
- Staff Management
- Staff Development
- Answering Customer Questions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Park Avenue Cleaners
03.2024 - 04.2026Read More
Sales Associate
5 Below
01.2022 - 03.2024Read More
ASSISTANT STORE MANAGER
Casey's General Store
02.2018 - 12.2022Read More
Commercial Newspaper Carrier
Des Moines Register
01.2005 - 02.2018Read More
Lincoln High School
High School Diploma
Read More