Brett Phifer
Sanford,FL
Summary
Personable and service-driven hospitality professional with over 10 years of experience in upscale dining, country clubs, and event coordination.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
The Chapman
Winter Park, FL
01.2025 - Current
- Deliver fine dining service with a focus on precision, wine knowledge, and personalized guest engagement.
- Coordinate with culinary and bar teams to ensure seamless service and elevated guest satisfaction.
- Maintain a deep knowledge of seasonal menus, chef specials, and upscale hospitality standards.
Server / Banquet Staff
Heathrow Country Club
Lake Mary, FL
10.2024 - 02.2025
- Supported high-end banquets and events, ensuring smooth service flow and guest satisfaction.
- Provided formal dining service with attention to timing, etiquette, and detail.
- Worked collaboratively with event teams to uphold the club's service standards.
Server / Bartender / Banquet Staff
Ventura Country Club
Orlando, FL
11.2017 - 09.2024
- Delivered exceptional service across dining, bar, and banquet settings in a fast-paced country club.
- Trained and mentored new staff, elevating team performance and consistency.
- Built strong guest relationships that contributed to long-term member satisfaction.
- Adhered strictly to health and safety protocols and maintained pristine service environments.
- Consistently exceeded sales goals through upselling and guest-focused service.
Skills
- Upscale Guest Service & Hospitality
- Fine Dining Etiquette & Presentation
- Wine & Beverage Knowledge
- Event & Banquet Coordination
- Team Training & Leadership
- Strong Communication
- Time Management & Reliability
- Adaptability & Detail-Oriented
Certification
Food Safety Manager Certification - Expected October 2025
Timeline
Server
The Chapman
01.2025 - Current
Server / Banquet Staff
Heathrow Country Club
10.2024 - 02.2025
Server / Bartender / Banquet Staff
Ventura Country Club
11.2017 - 09.2024