JESSICA GARCIA

• Provided exceptional service in a high-energy Brazilian steakhouse with a focus on personalized guest experiences.
• Guided guests through churrasco-style dining and wine pairings, enhancing overall satisfaction.
• Worked closely with team members to manage high-volume shifts, ensuring seamless service.
• Upsold specialty cocktails, wines, and premium menu items to maximize guest spend.

• Maintained detailed knowledge of meats, sides, and beverages to answer guest inquiries confidently.

• Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
• Delivered exceptional food and beverage service across a variety of high-profile events, ensuring guest satisfaction and professionalism
• Adapted to dynamic event environments including luxury weddings, corporate functions, and major cultural festivals such as Art Basel
• Collaborated closely with event staff to provide seamless service and uphold AGR Hospitality's quality standards
• Prepared and served specialty cocktails, managed bar inventory, and maintained a clean, organized workspace

• Delivered premium guest experiences in a 5-star wellness resort bar with a focus on upscale cocktails and wellness-conscious offerings.
• Prepared a wide variety of classic, signature, and health-inspired cocktails with consistency and attention to presentation.
• Trained and mentored new bartenders on resort standards, proper garnishing, mixology techniques, and guest engagement.
• Managed bar inventory
• Promoted seasonal cocktails and top-shelf liquors to boost check averages through strategic upselling.
• Maintained a spotless bar environment in compliance with health regulations, luxury brand standards, and resort ambiance.

• Crafted and served a wide range of cocktails and beverages with precision and flair in a high-volume
• Provided exceptional guest service, ensuring timely and accurate drink orders while maintaining a clean and organized bar area
• Collaborated with team members to deliver a seamless hospitality experience in a fast-paced environment
• Maintained inventory and adhered to all safety and sanitation standards
• Successfully managed high-volume 3-for-1 all-day happy hour promotions, delivering prompt and accurate service while maintaining quality and customer satisfaction
  

• Prepared and served cocktails and beverages in the hotel bar and delivered them directly to guests on the beach
• Ensured prompt, friendly service while maintaining quality and presentation standards in an outdoor beach setting
• Managed mobile beverage stations and coordinated with hotel staff to meet guest requests efficiently
• Enhanced guest experience by providing personalized attention in a relaxed, open-air environment
• Managed monthly inventory