Mia Michelbacher

Delivered exceptional service and maintained a clean, organized bar in high-pressure settings. Engaged with customers to enhance their dining experience through personalized service and recommendations.

• Engaged with customers to create a welcoming atmosphere and enhance their experience.
• Adhered to health and safety regulations while preparing and serving drinks.

Managed cash drawer and inventory, ensuring accuracy and efficiency. Developed strong internal communication skills by fostering teamwork with colleagues.

• Remained calm and poised during busy periods, promoting great customer service to guests.
• Maintained inventory of liquor, beer, wine, and other beverage items.

Trained housekeeping staff on company cleaning procedures, proper safety protocol, and efficient practices to provide exceptional client satisfaction.

• Ensured proper sanitation protocols were followed at all times.
• Collaborated with team members to improve cleaning efficiency.
• Trained new staff on best practices for housekeeping tasks.

Supported patient care with attention to detail and safety procedures in a fast-paced ICU environment. Collaborated with healthcare teams to ensure comprehensive patient care.

• Maintained cleanliness and organization of patient rooms and common areas.
• Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
• Responded quickly in emergency situations by providing appropriate first aid measures.
• Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.

Monitored and reported patient conditions, effectively communicating with medical staff to provide optimal care. Responded promptly to emergencies with appropriate first aid and support.

• Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
• Educated patients on post-discharge instructions and follow-up appointments.
• Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Reported any observed changes in behavior or physical condition to the nursing staff immediately.