Brett Phillips
Morrisville,Pennsylvania
Summary
Motivated and goal-oriented individual with lots of work experience despite youth. Driven by the possibility of a better life and a more comfortable way of living. Utilizes directions and advice received from superiors. A made and refined leader who gained significant experience through the two promotions received at high school job. Works well in high pressure situations and knows how to perform when the times get tough,
Overview
4
4
years of professional experience
Work History
Park Quality Supervisor
SeaWorld Parks & Entertainment, Inc.
04.2023 - Current
- Oversaw the process of maintaining the cleanliness and appeal of a fourteen-acre theme park
- Answered any guest questions and issues with clear and concise information or directives that aided their overall experience
- Coordinated with my peers to ensure that all daily operations were being handled and taken care of
- Directed and supervised several dozen employees at a time and ensured that the proper tools and resources were given to them
Park Quality Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
08.2022 - 04.2023
- Directed and managed my zone to ensure that everything was functioning as it should
- Coodinated with my team to oversee all daily operations
- Helped to plan and lead the maintenance of the grounds and the backgrounds of running a theme park
- Applied directions from the lead supervisor to improve short-term and long-term functions
- Dealth with guest comments, questions, and complaints to improve the experience of all parties
Park Quality Ambassador
SeaWorld Parks & Entertainment, Inc.
08.2021 - 08.2022
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Received direction from my team lead to keep up with the grounds and background work of the theme park business
- Fielded guest questions as an unofficial ambassador to the park itself
- Bore the brunt of the daily work and operations of the park
Education
No Degree -
Pennsbury High School
Fairless Hills, PaSkills
- Leader
- Works well with others
- Strong work ethic
- Adaptable/flexible
- Goal-oriented
- Strong initiative
Languages
German
Limited Working
Timeline
Park Quality Supervisor
SeaWorld Parks & Entertainment, Inc.
04.2023 - Current
Park Quality Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
08.2022 - 04.2023
Park Quality Ambassador
SeaWorld Parks & Entertainment, Inc.
08.2021 - 08.2022
No Degree -
Pennsbury High School
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