Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brett Ricci

Somersworth,NH

Summary

Versatile Bar Manager/Bar Tender adept at overcoming challenges and streamlining operations. Motivational leader and problem solver. Proficient in all areas of bar service. Very reliable and have the ability to work at an accelerated pace.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bar Manager

Hampton Beach Casino Ballroom
04.2019 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing bar operations, and resolving issues.
  • Cash out all servers and bartenders on a nightly basis
  • Created effective employee schedules maintaining coverage at peak times.
  • Consulted with managers to organize special events and promotions.
  • Improved customer service rankings by resolving issues quickly and accurately.

Bartender

Rochester Opera House
09.2016 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Bar Manager

Thompson Tavern
01.2015 - 03.2016
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Education

Associate of Arts - Education

Lesley University
Boston, MA

Skills

  • Counting Money
  • Disciplinary Action
  • Cocktail Knowledge
  • Safety Awareness
  • Strategic Planning
  • Guest Interaction
  • Liquor Law Compliance
  • Team Leadership
  • Verbal and Written Communication

Certification

State of New Hampshire TIPS Certified


Timeline

Bar Manager

Hampton Beach Casino Ballroom
04.2019 - Current

Bartender

Rochester Opera House
09.2016 - Current

Bar Manager

Thompson Tavern
01.2015 - 03.2016

Associate of Arts - Education

Lesley University

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