Katherine Diaz

Casa Diaz Sabor A Mexico

02.2020 - Current

Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Consulted with managers to organize special events and promotions.
Followed strict recipes and drink measurements to minimize product used.
Implemented drink prep procedures, significantly reducing wasted stock.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Developed unique events and special promotions to drive sales.
Closed out cash register and prepared cashier report at close of business.
Crafted special drink and cocktail menu items for seasonal offerings.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Explained daily specials and beverage promotions to exceed daily sales goals.
Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 80% improvement over prior onboarding process.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Summary