Katherine Diaz
Chino,CA
Summary
Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in Bartending industry. Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver. Reliable manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
4
4
years of professional experience
Work History
Bar Manager
Casa Diaz Sabor A Mexico
2020.02 - Current
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Followed strict recipes and drink measurements to minimize product used.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Developed unique events and special promotions to drive sales.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 80% improvement over prior onboarding process.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Education
No Degree - Mixology
ABC Bartending
Altadena, CA12.2019
Skills
- Staff Training
- Drink Consistency
- Loss Prevention Strategies
- High-Volume Environments
- Menu Pricing and Writing
- Bar Promotional Planning
- Team Leadership
- Vendor Management
- Guest Interaction
- Issue Resolution
- Marketing and Sales
- Counting Money
- Shift Scheduling
- Proficiency in Mixology
- Supply Ordering
- Supplier Contract Negotiation
- Suggestive Selling
- Dining Room Management
- Cocktail Knowledge
- Disciplinary Action
- Safety and Sanitation Standards
- Service Delivery Management
- Front of House Management
- Supply Ordering and Management
- Control Inventory Costs
- Hiring and Terminations
- POS Terminal Operation
- Employee Performance Evaluations
- Liquor Law Compliance
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Bar Manager
Casa Diaz Sabor A Mexico
2020.02 - Current
No Degree - Mixology
ABC Bartending
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