Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Joslynn Munoz

Las Vegas,NV

Summary

Dynamic customer service professional with experience at Mandalay Bay Resort & Casino, skilled in complaint resolution and maintaining cleanliness. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Bilingual in Spanish, demonstrating strong work ethic and integrity while fostering relationships to encourage repeat business.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Cashier

Taqueria Casa Del Sabor
10.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise

Spa Attendant

Mandalay Bay Resort & Casino Las Vegas
03.2022 - 10.2022
  • Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
  • Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
  • Coordinated closely with spa management to proactively address any issues or areas of concern that arose during daily operations.
  • Greeted guests and escorted to correct treatment rooms.

Cashier

Petunias Ice Cream Trucks
01.2018 - 04.2022
  • Greeted customers and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash transactions with excellent accuracy levels.

Education

GED -

Acceleration Academy
Las Vegas, NV
09-2021

Skills

  • Proficient in Spanish
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Cleaning and sanitizing
  • Patience and empathy
  • Complaint resolution

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Taqueria Casa Del Sabor
10.2023 - Current

Spa Attendant

Mandalay Bay Resort & Casino Las Vegas
03.2022 - 10.2022

Cashier

Petunias Ice Cream Trucks
01.2018 - 04.2022

GED -

Acceleration Academy

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Joslynn Munoz