Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brett Rotter

Buckeye

Summary

Experienced professional with a strong background in process optimization and workflow management. Demonstrated expertise in coordinating tasks, ensuring quality, and enhancing efficiency. Recognized for strong teamwork skills and adaptability in dynamic work settings. Consistent track record of achieving results and spearheading ongoing improvements.

Overview

10
10
years of professional experience

Work History

T3 Process Assistant

Amazon – GEU5
02.2025 - Current
  • Supported Outbound dock operations by improving workflow efficiency and team performance.
  • Assisted with staffing, led shifts in manager absence, and trained newly hired Process Assistants.
  • Identified and developed associates for the Process Guide (PG) role as part of the PA promotion path.
  • Led multiple site initiatives, including plans to resolve staffing challenges and optimize dock operations.
  • Collaborated with cross-functional teams to resolve inventory discrepancies swiftly.
  • Led cross-functional teams to enhance operational efficiency and achieve project goals.


T1 Associate

Amazon – GYR2
05.2024 - 02.2025
  • Worked as an Inbound dock unloader before promotion to Ship Clerk.
  • Streamlined operational workflows to enhance efficiency and reduce processing time.
  • Mentored junior associates in best practices for inventory management and order fulfillment.
  • Managed shipping documentation and ensured compliance with regulatory requirements.
  • Coordinated logistics and supply chain operations to optimize delivery schedules.
  • Trained junior clerks on operational procedures, improving team efficiency and performance.
  • Implemented tracking systems for shipments, increasing visibility throughout the supply chain.

Amazon Global Security
03.2023 - 05.2024
  • Completed multiple projects for the security team, including creating a new daily log system in Excel and developing a guest roster for a family fun event.
  • Maintained site security by checking doors and alarms, monitoring cameras, and issuing ID badges.
  • Conducted vendor check-ins, completed incident reports, and ensured compliance with site access protocols.
  • Utilized various computer programs and tools to complete daily security tasks efficiently.
  • Supervisor: Jeff Stewart | (602) 405-7204

Detention Officer – Immigration and Customs Transport
10.2020 - 12.2022
  • Transported immigration detainees securely and in compliance with federal protocols.
  • Operated under the Incident Command System (ICS); served as command leader during emergency situations.
  • Trained and certified to operate a Class B bus, 16-passenger van, and patrol car.
  • Certified in firearms handling and self-defense techniques.
  • Used government systems to process detainees, update immigration status, and maintain records.
  • Completed required documentation and reports with accuracy and timeliness.
  • Supervisor: Eddy Lopez | (602) 565-1210

Correctional Officer – Arizona Department of Corrections
11.2018 - 10.2020
  • Maintained inmate records and communicated with families and external agencies during crises.
  • Notified first responders and coordinated response efforts during emergency situations.
  • Confiscated contraband, preserved evidence integrity, and enforced institutional rules.
  • Escorted inmates to court, medical appointments, educational programs, and recreation areas.
  • Distributed supplies and ensured safety, care, and compliance within the inmate population.
  • Supervisor: Rivera | (623) 386-6160

Correctional Sergeant – Florida Department of Corrections
03.2015 - 11.2018
  • Oversaw the care, custody, and control of up to 2,500 inmates, including high-risk and maximum-security populations.
  • Supervised 25 correctional staff; conducted peer reviews and performance evaluations.
  • Led investigations, managed contraband control, logged evidence, and conducted cell extractions.
  • Transported inmates between facilities and to off-site appointments, including hospitals.
  • Conducted drug testing and hospital security assignments.
  • Specialized in identifying and monitoring Security Threat Groups (STG/gang activity) within the inmate population.
  • Supervisor: Tracey Langford | (850) 773-6100

Education

Associate of Science - Computer Science

Arizona College
Glendale, AZ
07-2026

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Attendance tracking
  • Process improvement
  • Process flows
  • Paperwork processing

Timeline

T3 Process Assistant

Amazon – GEU5
02.2025 - Current

T1 Associate

Amazon – GYR2
05.2024 - 02.2025

Amazon Global Security
03.2023 - 05.2024

Detention Officer – Immigration and Customs Transport
10.2020 - 12.2022

Correctional Officer – Arizona Department of Corrections
11.2018 - 10.2020

Correctional Sergeant – Florida Department of Corrections
03.2015 - 11.2018

Associate of Science - Computer Science

Arizona College

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