Brett Sessions
Entertainment Professional
Honolulu,HI
Summary
Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Guest Experience Manager
Walt Disney World
Orlando, FL
11.2008 - 11.2024
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Developed and maintained positive relationships with guests for satisfaction.
- Supervised entertainment performers and personnel.
- Ensured performer pay was entered for weekly payroll.
Production Manager
Hardrive Productions
Orlando, FL
03.2023 - 04.2024
- Completed payroll and timecards for Hardrive personnel.
- Handled weekly ballroom sheets and received payment for studio rentals.
- Casting of performers for events, shows and productions.
- facilitated relationships with clients and organizations.
- Oversaw the facility cleaning supplies and maintained inventory of items needed for the business.
- Assisted with costume distribution for shows and events.
- Shipping of assets for productions across the United States.
- Leadership point of contact at events, shows and productions.
Assistant Stage Manager
NBC Universal Studios
Orlando, FL
01.2001 - 09.2008
- Helped with actor, scene and prop blocking.
- Built, placed and moved sets to match specific scenes.
- Coordinated paperwork for stage manager and production team.
- Helped actors and crew remain focused and attentive during shows.
- Documented stage manager script suggestions.
- Enforced safety measures due to potential stage equipment hazards.
- Educated cast and crew members on evacuation scenarios for emergency situations during rehearsals and show operations.
- Arranged production schedules for up to 20 cast members and technical crew.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Developed schedules for production, editing, and duplication for timely delivery.
Senior Staffing Coordinator
Universal Studios
Orlando, FL
04.2005 - 11.2007
- Coordinated recruitment processes, ensuring alignment with organizational talent needs.
- Developed and implemented staffing strategies to improve candidate sourcing efficiency.
- Managed onboarding processes, enhancing new hire integration and retention rates.
- Facilitated training sessions for junior staff, fostering professional development and knowledge sharing.
- Collaborated with department leaders to assess staffing requirements and optimize resource allocation.
- Streamlined applicant tracking system usage, improving data accuracy and reporting capabilities.
- Optimized applicant tracking system utilization for streamlined candidate management and efficient reporting capabilities.
- Evaluated existing recruitment processes to identify areas for improvement, leading to more effective talent acquisition strategies.
Education
High School Diploma -
Osceola High School
Kissimmee, FL 08.1989 - 06.1994
Skills
- OSHA Compliance
- Root Cause Analysis
- Production Optimization
- Quality Control
- Staff Scheduling
- Training Coordination
- Safety Management
- Performance Evaluation
- Production Oversight
- Time Management
- Problem Solving
- Team Leadership
Timeline
Production Manager
Hardrive Productions
03.2023 - 04.2024
Guest Experience Manager
Walt Disney World
11.2008 - 11.2024
Senior Staffing Coordinator
Universal Studios
04.2005 - 11.2007
Assistant Stage Manager
NBC Universal Studios
01.2001 - 09.2008
High School Diploma -
Osceola High School
08.1989 - 06.1994