Brett Shonts

- Audited homeowner claim files to ensure compliance with guidelines and state requirements.
- Reviewed and verified Xactimate estimates for accuracy, collaborating with adjusters and vendors.
- Conducted open file reviews on wind and hail losses, confirming necessary repairs or replacements.
- Prepared and presented monthly reports to management, identifying trends and training needs.

- Managed all aspects of property claims, from initial inspection to resolution, ensuring customer satisfaction.

• Conduct investigation of damages on large dwelling and property liability losses ($50,000- $250,000) to determine company exposure including recorded statements.
• Review reports and estimates from independent adjusters, adjust, negotiate, and settle claim.

• Property Claims adjuster, Senior Claims representative, Claims Representative etc
• Handle varying degree of difficulty involving claims for minor to moderate property damage.