Brett Smith
Sales
Dallas,TX
Summary
Highly adaptable team leader with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Productive, hardworking and known for achieving a high performance rating against strategic sales goals.
Overview
19
19
years of professional experience
Work History
Territory Sales Associate
The Hershey Company
10.2016 - Current
- Lead team with sales revenue of $1.2M and outperform area and company in sales growth
- Exceed annual contract enrollment by 125% on an annual basis by selling core and new products and developing key decision maker relationships onsite and at trade shows
- Overachieve targets for time management and route coverage with 8-10 store visits per day
- Conduct training presentations for team members to implement BOSS scanner inventory system which increases product share over prior year and builds customer loyalty
- Facilitate quarterly executive management meetings in C-store format to highlight competitive advantages and opportunities for determining company-wide strategic initiatives
- iPad/App Skills: WIN, Tableau, Time and Mileage, Concur, GroupMe and MS Teams.
eCommerce Customer Service Specialist
McNichols Company
08.2010 - 04.2016
- High Sales Performer with a $1.5M territory and earned a custom metal order for $!30K for a major US retailer
- Developed training program for account development and after-market upgrades for paint, powder coating and galvanizing processes which became an approved work instruction
- Facilitated team sales meetings which focused on topics to increase team member competence in product specifications and fabrication of aluminum, stainless and carbon steel and fiberglass
- National sales territory providing solutions via outbound calling and email to fabricators, OEM's, distributors, contractors, government entities and residential customers
- Manage all aspects of client relationship including credit, billing, collection, sales tax exemption status and growth of sales dollars through cross-selling
- Computer Skills: Proficient in CRM/Oracle, SAP, M-Serve, AS400, and Microsoft Office.
Account Manager II – Steel and Metal
Hilti, Inc.
03.2007 - 03.2010
- Master's Club, 2009: Doubled territory sales revenue in prior two years by selling fleet tool contracts and cross-selling consumables
- Recommended innovative drill bit products to customers that allowed them to complete their job encourage repeat purchases of $1000/month
- Develop new business through online company research, job site data and onsite product demonstrations
- Mechanical & Electrical Market Bench Training-sold a tool fleet for $30K mechanical contractor in Kennedale, TX
Outbound Sales Specialist-Mechanical & Electrical
Hilti, Inc
03.2005 - 03.2007
- Aggressively grew Mini, Small and Medium Accounts by 210% of sales over prior year which was the highest growth across all outbound teams
- Provide technical support to increase customer knowledge about tool capabilities and anchor, load table capacities for their application
- Work within a team environment to create enthusiastic customers by making 50 contacts per day
Education
Juris Doctor -
University of Tulsa College of Law
Tulsa, OklahomaBachelor of Science in Business Administration -
Indiana University
Bloomington, IndianaSkills
- Territory Management
- Partnership Development
- Lead prospecting
- Solution selling
- Sales Closing
- Sales strategy
- Customer Service
- Team building
References
Available upon request
Timeline
Territory Sales Associate
The Hershey Company
10.2016 - Current
eCommerce Customer Service Specialist
McNichols Company
08.2010 - 04.2016
Account Manager II – Steel and Metal
Hilti, Inc.
03.2007 - 03.2010
Outbound Sales Specialist-Mechanical & Electrical
Hilti, Inc
03.2005 - 03.2007
Juris Doctor -
University of Tulsa College of Law
Bachelor of Science in Business Administration -
Indiana University
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