Brett Terhune
Plant City ,FL
Summary
Accomplished Project and Branch Manager with a proven track record at Everon Solutions and Norandex, enhancing operational efficiency and customer satisfaction. Expert in strategic planning and risk management, I excel in staff coaching, fostering team unity, and driving projects to completion with over 90% success rate. Skilled in budget control and project scheduling, I deliver beyond expectations.
Overview
26
26
years of professional experience
Work History
Project Manager
Everon Solutions
Tampa, FL
05.2019 - 07.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Managed projects from procurement to commission.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Branch Manager
Norandex
Nashville, TN
07.1998 - 05.2019
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Resolved various issues impacting sales management and business operations.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
Education
Certification Of Police Academy - Criminal Justice
Pasco - Hernando Community College
Dade City, FL08.2014
Skills
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- Strategic Planning
- Project tracking
- Schedule Management
- Work flow planning
- Staff Management
- Budgeting and forecasting
- Risk Management
- Budget Control
- Project scope
- Project scope analysis
- Coaching and Mentoring
- Cost Control
- Processes and procedures
- Data Analysis
- Team Bonding
- Purchasing and procurement
- Inventory Control
- Technical Support
- Logistics Management
- Performance Evaluations
- Business Analysis
- Systems Installation, Configuration, and Upgrading
Timeline
Project Manager
Everon Solutions
05.2019 - 07.2024
Branch Manager
Norandex
07.1998 - 05.2019
Certification Of Police Academy - Criminal Justice
Pasco - Hernando Community College