Summary
Overview
Work History
Education
Skills
Timeline
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Brett Thompson

Brett Thompson

Raleigh,NC

Summary

Adaptable professional with 15+ years of customer service, operating policies & procedures, productivity and performance management. I'm absolute that I'd adapt to fulfill the position requirements. Communicating and connecting with people has always been a strong suit.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

FOH Manager

The Morning Times
Raleigh, NC
03.2019 - Current
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.


FOH Manager

Raleigh Raw
Raleigh, United States
03.2017 - 03.2020
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.
  • Managed dining and bar costs by conducting weekly depletion analysis.

Education

High School Diploma -

West Montgomery High School
Mount Gilead, NC
01.2001 - 06.2005

Cosmetology -

Aveda Institute Chapel Hill
Chapel Hill, NC
01.2013 - 01.2014

UX/UI Certified - UX/UI Design

Coursera Google Program
Mountain View, CA
12.2021 - Current

Skills

    POS system operations

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Timeline

UX/UI Certified - UX/UI Design

Coursera Google Program
12.2021 - Current

FOH Manager

The Morning Times
03.2019 - Current

FOH Manager

Raleigh Raw
03.2017 - 03.2020

Cosmetology -

Aveda Institute Chapel Hill
01.2013 - 01.2014

High School Diploma -

West Montgomery High School
01.2001 - 06.2005

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Brett Thompson