Brett Trott
Murfreesboro,TN
Summary
Proven track record in enhancing sales and client satisfaction at Interstate Logistics, adept in key relationship management and consultative selling. Expert in drayage logistics, excel in adapting to change and driving results through innovative solutions and strategic client analysis. Achieved significant improvements in intermodal sales performance at Interstate Logistics, showcasing exceptional networking and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Intermodal Sales
Interstate Logistics
Murfreesboro, United States
11.2018 - 07.2024
- Top sales associate from 2020-2024 (Consecutively)
- Over the past 38 months, brought in highest number of shipments among all sales associates
- Generated $32.2 million in revenue over 5.5 years
- Managed thousands of container shipments to meet strict deadlines without compromising quality or efficiency.
- Supported sales efforts by providing accurate quotes based on market rates and specific shipment requirements.
- Minimized costs through effective negotiation of contracts with carriers, service providers, and other vendors.
- Optimized intermodal routing by evaluating transportation options and selecting the most cost-effective solutions.
- Ensured timely delivery of shipments by closely monitoring transit times and proactively addressing potential issues.
- Collaborated with team members to develop strategies for improving overall performance in the operations department.
- Developed contingency plans for unforeseen disruptions in the supply chain, minimizing impact on customers'' businesses.
- Enhanced client satisfaction with regular updates on shipment status, resolving issues promptly and professionally.
- Maintained strong relationships with clients by providing outstanding customer service throughout the entire shipping process.
Director of Operations
Interstate Logistics
Murfreesboro, TN
01.2013 - 11.2018
- Maintained profit margins above 20% during tenure.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Developed systems and procedures to improve operational quality and team efficiency.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Assisted in recruiting, hiring and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Bachelor of Science - Liberal Arts
Middle Tennessee State University
Murfreesboro, United StatesSkills
- Key relationship management
- Client analysis
- Adaptability to Change
- Trade show representation
- Consultative Selling
- Networking
- Expert in the drayage logistics field
- Problem-solving abilities
- Effective Communication
- Reliability
Timeline
Intermodal Sales
Interstate Logistics
11.2018 - 07.2024
Director of Operations
Interstate Logistics
01.2013 - 11.2018
Bachelor of Science - Liberal Arts
Middle Tennessee State University