- Animal Care-I have chickens and goats I enjoy spending time outdoors and making sure they are happy and health
Brett Wilt
Cypress,TX
Summary
Driven professional with a track record of delivering exceptional customer service and maintaining high-quality standards across diverse roles, including a pivotal position at Heights Ice. Excelled in problem-solving and teamwork, enhancing operational efficiency and customer satisfaction. Skilled in GPS navigation and fostering positive work environments, consistently achieving and surpassing company objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Associate
Heights Ice
03.2022 - 10.2023
- Delivered ice to local businesses.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Landscape Worker
Mauldin Acres
04.2021 - 03.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
Cashier
Circle K
05.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
HVAC Certification - HVAC
Tulsa Welding School
Houston, TX08.2024
High School Diploma -
Cy-Fair High School
Cypress, TX05.2016
Skills
- Loading and unloading
- Package handling
- GPS Navigation
- Deadline Adherence
- Problem-Solving
- Teamwork and Collaboration
- Valid Driver's License
- Time management skills
- Punctual and Reliable
- Customer Service
- Safe Driving
- Time Management
- Heavy Lifting
- Attention to Detail
- Quality Assurance
- Positive Attitude
- Delivery recordkeeping
- Shipping and packaging
- Stocking and Inventory
- Equipment Operation
- Payment Collection
Certification
- HVAC Certificate from Tulsa Welding School.
Interests
Timeline
Delivery Associate
Heights Ice
03.2022 - 10.2023
Landscape Worker
Mauldin Acres
04.2021 - 03.2022
Cashier
Circle K
05.2020 - 04.2021
HVAC Certification - HVAC
Tulsa Welding School
High School Diploma -
Cy-Fair High School
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