Lead and mentor a five-person Account Management team overseeing 15-20 active clients across food & bev, travel, fashion, and entertainment industries, including Chili’s, General Mills, Kohl’s and Lufthansa
Manage and develop a multi-level team of account managers, cultivating their skills in campaign execution and client relations. Provided strategic oversight and served as the key point of contact for complex, high-value campaigns.
Oversee a high-volume portfolio of accounts, ensuring the seamless delivery of campaigns that produced $3.25M in 2024 revenue and $11.5M in 2025. Achieved a 94% client renewal rate
Cultivate and sustain senior-level relationships by providing strategic insights and leading quarterly business reviews.
Collaborate with the Sales team to refine the client handover process, resulting in seamless campaign execution and improved client satisfaction.
Drove a cross-functional initiative with the Product team to enhance Influencer’s proprietary technology, leading to 50% client adoption to streamline workflows and significantly lessen the need for manual tracking in Google Sheets.
Served as primary contact for clients and creators, addressing questions and resolving escalations.
Oversaw brand relationships and executed ambassador programs to enhance client engagement.
Analyzed ambassador performance against campaign goals to optimize campaign outcomes.
Present strategic learnings to establish programming value.
Manage growth and identify opportunities for junior team members.
Account Manager
TAG
New York
12.2021 - 07.2022
Strengthened long-lasting relationships with client Sanofi through expert communication and timely project delivery.
Helped onboard a new offshore team to our company's best practices and standards to help mitigate client costs, allowing us to increase work intake by 25%.
Developed and presented internal briefs for cross-departmental sharing, facilitating new project kick-offs.
Interpreted emerging brand needs for various medications in a fast-paced team, maintaining quality standards.
Associate Account Manager
GLOW
New York
03.2020 - 11.2021
Accounts: Warner Media, HULU, Viacom, YouTube Originals, and OnePlus.
Executed social, paid media, digital OOH, influencer, and AR campaigns, ensuring alignment with client goals.
Led project planning, pitch presentations, and meetings, capturing feedback to drive continuous improvement.
Developed SOWs and estimates, managing resources and costs to support project objectives.
Mentored project coordinators and provided oversight, increasing organizational knowledge sharing.
Account Coordinator & Social Media Manager
JetFuel Studio
New York
09.2017 - 02.2020
Accounts: FujiFilm, Welch's, La Crema Wines, Underboss
Planned FUJIFILM instax's mobile experiential tour from creative fabrication, tour schedule, and execution resulting in over 700 million impressions, and over 1000 UGC posts using our unique hashtag.
Launched Welch's Sparkling Energy via experiential tour in New York, executing influencer campaigns with high-profile Hip-Hop artists and athletes to enhance brand visibility.
Managed social media channels, coordinating editorial calendars, posting schedules, and influencer outreach to drive audience engagement.