Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breunsha Chandler

Mesquite,TX

Summary

Results-driven professional with experience at State Farm, skilled in delivering exceptional customer service and handling cash transactions. Navigates high-stress situations with patience and empathy, fostering customer loyalty and operational efficiency. Proven ability to lead projects, promote team collaboration, and maintain accuracy in all transactions.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

State Farm
Irving, TX
03.2022 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Project Manager

Walmart
Dallas, TX
12.2021 - 02.2022
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Cashier

Quick Trip
Dallas, TX
02.2018 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

Associate Of Business Administration - Business

Navarro College
Corsicana, TX
05.2013

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Team collaboration
  • Customer service excellence

Timeline

Customer Service Representative

State Farm
03.2022 - 08.2024

Project Manager

Walmart
12.2021 - 02.2022

Cashier

Quick Trip
02.2018 - 11.2021

Associate Of Business Administration - Business

Navarro College
Breunsha Chandler