Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiya Little

Hampton,VA

Summary

To obtain employment in your store in exceeding store standards, sales goals, and displaying exceptional customer services. Outgoing Barista offering 9 years of experience overseeing daily operations of high traffic locations. Hardworking and organized individual well-versed in maintaining records, training employees and ordering and receiving inventory. Motivated worker with in-depth knowledge of POS systems. Mission-driven with excellent communication and teaching skills and infectious love of customer service. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management.

Overview

10
10
years of professional experience

Work History

Count Attendant

Rosie's Casino
03.2024 - Current
  • Fostered a safe environment for both employees and guests through adherence to security guidelines during cash transactions and general interactions within the casino floor.
  • Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming gaming environment.
  • Ensured timely replenishment of cashier supplies such as coin rolls and receipt paper, minimizing downtime due to shortages.
  • Handled large sums of money responsibly while executing transactions quickly without compromising accuracy.

Barista

Starbucks
10.2014 - Current
  • Expected always to work as a team member to ensure the most prompt and efficient service for customers during the shift.
  • Controlled line and crowd with quick, efficient service.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Handled cash and processed payments accurately to avoid errors.

Sales Associate

Photogenic Inc.
07.2023 - 04.2024
  • Leveraged camera gear and equipment to express creative vision.
  • Boosted sales revenue by implementing creative photography packages and upselling additional products.
  • Assisted in the training of new sales photographers, sharing valuable insights and best practices to improve their skills.
  • Contributed to company growth by identifying potential areas of expansion, such as new services or market segments for targeting.

Education

Bachelor of Arts - Film And Media Studies

Arizona State University
Tempe, AZ
05.2025

Granby High School
Norfolk, VA
06.2014

Skills

  • Works well with multitasking
  • Working in fast-paced environments
  • Excellent customer service
  • Able to work in diverse populations
  • Cashier experience
  • Strong Organization
  • Assertiveness
  • Effective selling techniques
  • Motivational Skills

Timeline

Count Attendant

Rosie's Casino
03.2024 - Current

Sales Associate

Photogenic Inc.
07.2023 - 04.2024

Barista

Starbucks
10.2014 - Current

Bachelor of Arts - Film And Media Studies

Arizona State University

Granby High School
Kiya Little