BRIANNA ORENDORF
Camillus
Summary
Veterinary professional with experience in animal care, animal behavior, and client communication. Skilled in assisting with exams, treatments and keeping medical records. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.
Overview
10
10
years of professional experience
Work History
Veterinary Assistant
Stack Veterinary Hospital
05.2022 - Current
- Assisted veterinarians during examinations and surgical procedures, ensuring patient comfort and safety.
- Trained new staff on proper animal handling techniques, fostering a safe workplace environment.
- Developed strong relationships with clients, enhancing customer satisfaction through effective communication and support.
- Implemented best practices in sanitation protocols, contributing to improved hygiene standards within the facility.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
Horse Camp Counselor
Triple Crown Horse Camp
07.2018 - Current
- Stayed on top of the campers' dietary restrictions and allergies, making sure they got the right snacks and meals.
- Assisted participants in having fun while adhering to protocol.
- Tweaked activity plans to better engage users with varying levels of ability or interest.
- Explained the principles, techniques, and safety requirements of various activities to participants to avoid injury.
- Set up decorations, equipment, and food service stands for various entertainment activities.
- Taught the basics of horse care such as grooming, feeding, and stall cleaning.
- Taught the basics of beginning horseback riding such as where to keep hands, how to steer, how to communicate with the horse, how to improve riding position.
- Cared for the horses by grooming, feeding, taking in and taking out, and maintaining a clean barn.
Floral Coordinator
Wegmans
11.2015 - 08.2022
- Maintained a thorough understanding of the needs, characteristics, and varieties of flowers and greenery used in the shop to inform arrangement decisions and provide information to customers.
- Taught customers about plants and flowers, including how to properly care for their purchases.
- Reduced shrink by closely monitoring the department.
- Recorded inventory monthly for the department to help monitor and record unknown shrink.
- Trained employees in the proper care of our plants and flowers.
- Trained employees on how to properly merchandise product.
- Trained employees to provide the best customer service.
- Provide support and assistance to customers who have problems with the service.
- Help customers with their general problems.
- Mentored junior staff members, fostering a culture of continuous improvement and professional development.
Education
High School Diploma -
06-2018
Skills
- Client communication
- Cleaning and sanitizing
- Patient restraint
- Animal safety
- Appointment scheduling
- Animal behavior
- Client education
- Proficient in Cornerstone
Timeline
Veterinary Assistant - Stack Veterinary Hospital
05.2022 - Current
Horse Camp Counselor - Triple Crown Horse Camp
07.2018 - Current
Floral Coordinator - Wegmans
11.2015 - 08.2022
West Genesee High School - High School Diploma,