Brianna Valenzuela
Level One Arcade Bar
Gilbert,AZ
1
Language
13
years of professional experience
Dedicated hospitality professional skilled in mixing and serving beverages, managing inventory, and enhancing customer satisfaction. Focus on team collaboration and adaptability ensures high-quality results. Expertise in delivering exceptional service, thriving in high-pressure environments, and maintaining organized workspaces contributes to creating positive patron experiences.
Work History
Bartender
3 Years 1 Month- Crafted and served a diverse range of beverages, enhancing customer satisfaction and experience.
- Trained new bartenders on menu offerings, customer service standards, and cocktail preparation techniques.
- Developed innovative drink specials that increased sales during peak hours.
- Implemented efficient workflow processes to improve service speed during high-volume periods.
Inventory Control Specialist
3 Years- Audited and corrected discrepancies in inventory numbers to boost company profits by 40%.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Resolved internal issues by developing and implementing solutions that reduced discrepancies.
- Managed inventory levels, ensuring compliance with regulatory standards and operational efficiency.
Cannabis Advisor
2 Years 3 Months- Recommended products based on customer evaluations, enhancing customer experience and satisfaction.
- Educated customers on product offerings and responsible usage, enhancing overall client satisfaction.
- Performed excellent customer service, resulting in a 97% customer satisfaction rating.
- Developed and implemented creative solutions for complex customer inquiries, improving overall service quality.
Bartender
6 Years- Boosted bar revenue by introducing and promoting featured cocktails.
- Operated efficiently to prepare and serve more than 50 drinks per hour.
- Resolved guest and employee complaints to enhance customer satisfaction and build rapport.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
Education
Some College (No Degree) - Photography
Some College (No Degree) - Digital Arts
Skills
Customer focused
Sales expertise
Highly reliable
Mixology techniques
Problem solving
Effective Communicator
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Level One Arcade Bar
07.2023 - CurrentRead More
Inventory Control Specialist
Zen Leaf Dispensary
04.2022 - 04.2025Read More
Cannabis Advisor
Zen Leaf Dispensary
01.2020 - 04.2022Read More
Bartender
Grimaldi's Pizzeria
02.2014 - 02.2020Read More
Chandler Gilbert Community College
Some College (No Degree) from Photography
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Maricopa Community Colleges - Mesa Community College
Some College (No Degree) from Digital Arts
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